URclaims: Utility Claims Experts

Call before you pay! (416) 428-1531 / (416) 458-0953


URclaims’ team of experts have over 35+ years of experience in utility operations.

URclaims is committed to deliver the best service to our customers. We will continually negotiate cost effective benefits for our clients as we approach our jobs with passion and commitment.

URclaims is dedicated to educating the insurance industry and their customers on the true cost of utility damages and how to mitigate their exposure to damaging a third party’s property.

Our Team

John Cartier
Chief Operating Officer

John is co-founder of URclaims Utility Claims Expert and brings with him an extensive background in utility operations and claims file management. Since 1971 John has worked in the Telecommunication sector starting as a technician with one of Canada’s leading telecommunications companies. Promoted in 1981, he assumed many roles as a Manager in various departments: Cable Maintenance, Construction, Outside Plant Engineering, Contracts and Business Transformation. He sat on the Board of Directors of Ontario One Call in the early stages. After leaving the telecommunications industry in 2000, he went on to work for a leading locate company as the General Manager for the GTA Operations and was promoted in 2011 to Vice President, responsible for all operations in Ontario and Quebec.

He is an accomplished Claims Negotiator with experience in design and building of infrastructure. He has negotiated claims resolutions with Bell Canada, Enbridge Gas, Union Gas, Toronto Water and Sewer, Oshawa Hydro, Hydro Ottawa, Hydro Quebec and Gaz Metro. He successfully reduced claim costs year over year in both Quebec and Ontario Regions in his role as Vice President.

Jay Scott
Chief Legal Officer

Jay spent the first 30 years of his career in the telecommunications sector, employed by one of Canada’s leading telecommunications companies. Jay began his career in the telecommunications as a Cable Repair Technician repairing large damages and other large service outages. After 13 years as a Cable Repair Technician, Jay advanced into management and held positions as a Quality Assurance Manager, a Cable Repair Manager and a Damage Prevention Manager. During his tenure in management, Jay spent 10 years in the damage prevention sphere with a role in the legal department responsible for negotiating and approving claim settlements.

Recognizing the importance of continuing education, Jay has always worked towards upgrading his educational training and expertise. In fact, after 25 years in the telecommunications industry, he decided to alter his career path, and was accepted to Osgoode Hall Law School in 2012. Jay completed his Juris Doctor from Osgoode Hall Law School in 2015 and he was called to the Ontario Bar in June 2016.

Helen Barsby
Director Business Development
BA (Hons), MA, MBA, CIP

Helen Barsby has been involved in the insurance industry in a variety of roles for 24 years. She has a combination of experience and education.

She has been an insurance agent for a large insurer Co-operators selling life, property, auto, and commercial insurance, a claims adjuster, an independent field adjuster for multi-lines of property, auto, bodily injury, commercial and accident benefits, manager for accident benefits at a personal injury law firm, an accident benefits specialist at a large personal injury law firm and legal finance risk assessments.

She holds two Masters degrees - an MBA in innovative leadership, an MA in sociology, an BA (Hons) in political science, is a paralegal, has her Chartered Insurance Professional designation and certifications in rehabilitation.

She is involved in numerous boards as a volunteer and speaks Hungarian.